Our websites security settings are set high to prevent credit card fraud. While some merchants only require certain fields of information to match, our site requires that they all match.
“Pending” or “Processing” verifications typically disappear within 24-72 hours depending on your bank’s policies. You may wish to contact your bank if you have made updates to your billing address recently or need to have those verifications cleared.
If you continue to have problems submitting your order after checking this information, you may email us.
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• Send us an email at [email protected] and we will provide the latest information.
• Christmas Eve till New Years Day
Orders placed on these days may experience a delay in processing. Please allow 1-7 business days to process during the holidays.
You should be able to cancel the order on your side and we (our website platform) will refund the money if we have yet to fulfill/despatch your item.